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The boss from hell: quick to criticize, slow to praise - sales-management


So you have a boss who dumps all over you the jiffy clothes go wrong, but never seems to announcement when belongings go right. Ouch.

Jamie is a hard-working, cheery, full-of-ideas kind of manager. She leads two high-functioning teams who aid each other very well. So why does Jamie come to work with a tummy ache every day? Why does her staff often feel paralyzed? It's for the reason that Jamie's boss, VP of Client Services, finds fault every day with Jamie and her team members. He seems to go out of his way to criticize. When the VP is away, the group functions like a well-oiled machine. When he is there, they gossip, avoid tough problems, and try to make themselves invisible.

As a distrustful strategy, Jamie visits her boss every cock-crow to take a analysis of his mood and pre-empt any explosions. She tells him first thing what she and her team accomplished the day before, what issues they face, and how they are management them. At times the policy works, at times it doesn't and the explosions come anyway. The continual heartburn is the price Jamie pays for difficult to assume out how to desire this overly crucial boss.

Most of us can take a a small amount analysis from our bosses from time to time when we've messed up, or haven't quite done a bit right. It can be tremendously demotivating, however, when assessment seems to be the only type of advice we get, and we don't catch acknowledgment for our categorical contributions.

Chances are your boss isn't intentionally difficult to demotivate you. It's cynical that he has some master plan to make your life miserable. More likely, she has fallen into the all-too-common management trap of looking for clothes that are wrong as an alternative of belongings that are right. Of course, this actual behaviour is not exclusive to managers. Many parents, coaches and peers (perhaps even you and me), fall into this trap.

If you have to deal with overly analytical behaviour, there's a performance worth trying. The next few times your boss criticizes you, be a consequence this three-step process:

1. Apologize

2. Let your boss know that you'll accurate the problem

3. Appearance off with a expansion that gently reminds her that you do, occasionally, get effects right. For example:

"Gee, and here I accepted wisdom you were advent over to tell me what a good job I did on that last project. " Say it with a smile, then go about the big business of putting in your mistake.

It may take a few repetitions, but your boss be supposed to in due course get the communication that you might like some activist encouragement.

Now, here's the part for the especially daring and exact among you. You can in reality tell your boss what you want. If you don't say anything, don't assume your boss to read your mind, or to be aware of how the continual appreciation affects you. Say amazing like:

"I do be grateful for feedback. It helps me improve. In accumulation to criticism, I also be grateful for earshot about what I do well. It helps me know what to keep doing. "

While you can't be in charge of how your boss talks to you, you can be in command of the attribute of your own communication, and how you respond. Good luck.

About the Author

Nicki Weiss is an globally acclaimed Practiced Expert Sales Management Coach, Master Trainer, and workshop leader. Since 1992, Nicki has trained, certified, and/or coached more than 6,000 commerce executives, sales managers and salespeople.

Nicki guarantees augmented sales accomplishment when sales managers befit develop sales coaches. Sign up for her FREE monthly e-zine, Amazing for NothingTM, which has athletic tips and techniques for sales managers who are ready to make this transformation. Sign up at http://www. saleswise. ca You can email her at nicki@saleswise. ca or call 416-778-4145.


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